NetCad Service Program Includes
Workstation Services | ERP & CRM Services | CADD Services

Windows 2003, 2008, 2011, 2012 Servers Maintenance.

1. Raid 1-5 hardware Mirror, Strip Set with Parity, Clustering:
       Check SCSI hard drives mirrored and Adaptec Controller
           to insure the data are  replicated to second hard drive or strip
           chain of drives.

2. Advanced Monitoring:
        Check for application to insure the software is operational.
        Check for system to insure the hardware is operational.
        Check for security monitor password and hacking issues.
       Processor, Memory and Network speed

3. Server Updates:
        Processor, Memory and Network speed 
        Check and update hot fixes from Microsoft.
        Check and update Internet explorer security patches
        Check and update Internet information server.

4. Server Cleanup:
    To gain more space on hard drives and improve performance.
        Remove bad and unwanted files such as Internet temporary files.
        Remove Tmp, Chk, Cln, Bak, Err….. Files
        Insure Eagle Data is saved on specified folders.
        Scan disk for any potential error such as Bad sectors.

5. Disaster Recovery Plan:
        Automatic backup, scheduling, and monitoring.
       Check Server redundancy and fault tolerance such
          as (Raid 1) hardware
        Check tape rotation.
       Media retention and cleanup after 10 time usage.
        Update Backup exact software foe new patches.
        Update virus scans inside backup.
        Server data recovery plan including Automatic Scripting.
        Provide a plan to restore data in case of disaster server crash.

6. Virus Protection:
        Check the virus definitions retrieval to insure is up to date.
        Remove quarantined not clean files and replace them with original copy.
        Run virus sweep to search for any Infected viruses.
        Daily schedule for definition and scanning.

Workstation PC Maintenance.

1. Advanced Monitoring:
       Check for application to insure the software is operational.
       Check for system to insure the hardware is operational.
        Check for security monitor password and hacking issues.
        Processor, Memory and Network speed,, Video cards.

2. Operating system (Windows XP, 7, 8 Updates):
       Check and update service packs.
        Check and update hot fixes from Microsoft.
        Check and update Internet explorer security patches

3. Pc cleanup:
    To gain more space on hard drives and improve performance.
       Remove bad and unwanted files such as Internet temporary files.
        Remove Tmp, Chk, Cln, Bak, Err….. Files
        Insure all Data are saved on server not on local hard drives.
        Scan disk for any potential error such as Bad sectors.
        Defrag hard drive using NetCad software to gain speed.

4. Backup plan:
        Automatic backup, scheduling, and monitoring for Dan.
        E-mail backup, includes messages, Address books.
        Backup AutoCAD, Mechanical configuration.
        Backup Mastercam 9.0 sp1 software and patches.
        Backup CNC communication files.

5. Virus protection:
       Check the virus definitions retrieval to insure is up to date.
        Remove quarantined not clean files and replace them with original copy.
        Run virus sweep to search for any Infected viruses.
        Daily schedule for definition and scanning.

6. Antispam protection and Security:
        Run NetCad software to prevent Spam by e-mail and Internet.
        Create rules to direct e-mail as specified.
        Install Microsoft security Antispam for pc.

7. Application updates:
        Download and install patches for Microsoft office.
        Download and install patches for Autodesk software.
        Install AutoCad cam patches.
        Install Procad software updates.